Last updated: September 21, 2026

Overview

This policy covers Company Sourcing & Quality Services offered by Weaving Equipment, including third-party inspection / QC bookings, company profile requests, and eligible catalog or sample purchases made through our website.

Inspection and QC service fees

Inspection, PSI, in-line QC, and related service bookings are scheduled against factory calendars and inspector availability. Because preparation begins once a booking is confirmed:

  • Cancellations requested more than 48 hours before the scheduled inspection may be eligible for a full or partial refund of unused service fees, at our discretion
  • Cancellations within 48 hours, no-shows, or delayed access at the factory may be non-refundable if costs have already been incurred
  • If we cancel or cannot complete a booked inspection for reasons within our control, we will reschedule at no extra charge or refund the unused service fee

Company profiles and reports

Fees paid for completed company profiles, inspection reports, or delivered consultancy work are generally non-refundable once the deliverable has been issued. If a deliverable is incomplete due to our error, we will correct it or discuss a fair adjustment.

Catalog and sample product returns

Physical catalog or sample items purchased through the shop may be returned within 14 days of delivery if:

  • The item is unused, in original condition, and in original packaging where applicable
  • You provide proof of purchase / order number
  • The item is not a custom-cut, made-to-order, or clearly marked non-returnable sample

To start a return, email adeem@weavingequipment.com with your order number before shipping anything back. Return shipping is the customer’s responsibility unless the item arrived damaged or incorrect due to our error.

Damaged or incorrect items

If a catalog item arrives damaged or not as described, contact us within 48 hours of delivery with photos. We will arrange a replacement or refund after verification.

Refund processing

Approved refunds are returned to the original payment method within a reasonable processing period after we confirm eligibility (and, for physical returns, after we receive and inspect the item). Banking timelines may vary.

Non-refundable items

  • Completed inspection reports and issued company profiles
  • Service fees where work has already started or travel/inspector costs were incurred
  • Custom or made-to-order samples marked non-returnable
  • Digital downloads or documents already delivered

Need help?

Contact Rana Amir at adeem@weavingequipment.com or +92 300 8484517 for refund or return questions. Lahore & Karachi, Pakistan.